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We don't know who loves the habitat more, us or our iguana Foster. After several conversations with Jay concerning the specifics of what we wanted for our unit the day final come for him to deliver and set it up. It had snowed and there was two feet of snow of the ground. That didn't stop Jay, his wife or daughter from getting to Leominster MA for their home in CT.

After moving all the pieces into the house they went to work on setting it up. Jay was extremely professional in the most fun loving way. There was no obstacle to big for him to over come with a sense of humor. We have never laughed so much as when the unit was too tall and watching his mind work to figure out how to remove 2 inches,, (it was totally my fault it was to tall as I am the one that sent the measurements). Or when he got a bath making sure that the water was hooked up correctly.

It was a stressful day for me watching all the pieces come in and wondering how it would ever come together, but watching this beautiful addition to our home become more then pieces of wood and plants was amazing. What was even more amazing was seeing how he took all the ideas that I wanted and brought them to fruition.
Even as he assembled the unit if there was anything that we wanted changed he would do it right then and have no complaints. He definitely is of the mind set that he just wants to make the customer happy. If we even need another unit in the future we would not think twice about calling Jay or recommending him to our closest friends.

Email: Sharon and Steve Kubik


 

 
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